HOW DO I KNOW MY HVAC COMPANY IS PROPERLY INSURED AND QUALIFIED?
- Feb 9
- 2 min read
A Smart Homeowner’s Guide for Austin & the Central Texas Hill Country
Choosing an HVAC company isn’t just about who can arrive the fastest or who has the lowest price; it’s about protecting your home, your safety, and your wallet.
One of the most important questions homeowners ask is:
“How do I know if my HVAC company is properly insured and qualified?”
Greg Gonzales, owner of Greg’s Heating & Air, puts it simply:
“Insurance and licensing protect YOU, not just us. If a company doesn’t have both, you shouldn’t let them anywhere near your system.”
1. MAKE SURE THEY ARE LICENSED THROUGH TDLR
Every legitimate HVAC company must operate under a licensed Air Conditioning & Refrigeration Contractor (ACR) license.
Class A License: Can work on any size HVAC system.
Class B License: Limited to residential-size systems (25 tons or less).
Always verify the company’s license on the Texas Department of Licensing & Regulation website.
2. CONFIRM THEY HAVE GENERAL LIABILITY INSURANCE
Liability insurance protects homeowners from damages such as:
• Accidental property damage
• Equipment-related damage
• Workmanship errors
If something goes wrong and the company isn’t insured, YOU may be financially responsible.
3. VERIFY WORKER PROTECTION COVERAGE
A reputable HVAC company carries:
• Workers’ compensation, OR
• Occupational accident insurance with employer liability coverage
This protects both you and the technician if an injury occurs onsite.
4. ASK IF TECHNICIANS ARE REGISTERED OR CERTIFIED WITH TDLR
Every HVAC technician in Texas must be:
• Registered with TDLR, OR
• Certified as a Texas HVAC Technician
If they can’t provide proof, they legally should not be performing HVAC work.
5. CHECK FOR EPA SECTION 608 CERTIFICATION
Any technician handling refrigerants must hold EPA 608 certification.
Certification Types:
• Type I - Small appliances
• Type II - High-pressure systems (most residential ACs)
• Type III - Low-pressure systems
• Universal - All systems (preferred)
6. LOOK FOR ONGOING TRAINING
Modern HVAC systems require continuous training.
Reputable companies invest in:
• Brand certifications
• Advanced diagnostic training
• Continuing education
• Refrigerant regulation updates
7. REVIEW REPUTATION & PROFESSIONALISM
Qualified HVAC companies demonstrate:
• Strong online reviews
• Upfront pricing
• Written estimates
• Professional uniforms
• Marked service vehicles
• Digital service reports
8. RED FLAGS TO AVOID
Avoid companies that:
• Cannot provide a TDLR license
• Cannot show proof of insurance
• Use scare tactics
• Offer extremely cheap tune-ups ($39, $49)
• Arrive in unmarked vehicles
• Refuse written estimates
ONLINE BOOKING WITH LICENSED & INSURED TECHNICIANS
Greg’s Heating & Air is:
• Fully licensed
• Fully insured
• Staffed by certified, background-checked technicians
Book service online anytime at:
QUICK SUMMARY
A qualified HVAC company should have:
• A valid TDLR license
• Liability insurance
• Worker protection coverage
• EPA-certified technicians
• Registered/certified technicians
• Ongoing education
• Professional conduct
Schedule HVAC service today at AustinACContractor.com or GregsAC.com.
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